office process

the office automation system has realized the automation of office process and runs steadily.

该办公自动化系统运行稳定、正常，实现了企业办公业务的自动化。

a back-office process causes the customer's new address to be applied only to the customer relationship management (crm) system.

后台办公流程会导致客户的新地址仅应用到客户关系管理（CustomerRelationshipManagement，CRM）系统。

In recent years, AIG improves its management system step by step, and at the same time, it also tries to keep electronization and informatization continuously during the office process.

几年来，美亚保险（AIG）在逐步理顺管理体制的同时，对办公过程的电子化和信息化也在进行不断地尝试。